Digital Customer Success Manager
Remote regions
GlobalBenefits
Unlimited PTO
Similar Jobs
See allManager of Customer Success, Higher Education Strategic Accounts
Instructure
SaaS
Salesforce
Gainsight
Customer Success Specialist
Newsela
US
Tableau
Salesforce
Gainsight
Product Manager
ClassDojo
US
Product Management
Sales
Customer Service
Director of Customer Development
Civitas Learning
US
Salesforce
Slack
Outreach
Enterprise Customer Success Manager
Newsela
US
Customer Success
Account Management
Data Analysis
Responsibilities:
- Drive weekly platform usage.
- Integrate MagicSchool into instructional routines.
- Position partners for long-term success.
Outcomes:
- Hit key metrics, 90% or more weekly usage across schools.
- Achieve 90% or more renewals.
- Exceed 110% Net Revenue Retention.
Qualifications:
- Act like the CEO of your accounts.
- Run a room, ask the right questions.
- Comfortable with a skeptical teacher or a data-driven administrator.
MagicSchool
MagicSchool is the premier generative AI platform for teachers. They are just over 2 years old, and more than 7 million teachers from all over the world have joined their platform. They are a fast growing company that is working towards real social impact.