Seasonal Stationery & Design Support Assistant - 2026 Remote Seasonal Customer Service

About the Role:

• Engage with customers via phone, email, live chat, and social media, resolving nuanced issues with warmth and professionalism.
• Manage multi-system workflows, cross-referencing order information, custom design files, and inventory tools.

You Are:

• A thoughtful problem-solver who thrives on helping people through unique situations without scripts.
• Tech-savvy, adaptable, and able to move between different platforms at a steady pace.

You Have:

• A Bachelor's degree or equivalent experience, with a background in high-end customer service.
• Excellent written communication skills and attention to detail, with experience using omni-channel CRM platforms.

Ecosystem & Background:

• Experience in fast-paced e-commerce or customer-facing app support is essential.
• Ability to navigate multiple systems simultaneously and bring an authentic, unscripted personal connection to every interaction.

Compensation:

• Hourly rate varies by geographic tier, ranging from $17.62 to $19.19 per hour.
• Minted is an equal opportunity employer and values diversity and inclusion.