This is a hands-on role requiring personal sales experience and real-time coaching of a remote B2C sales team.
You will optimize the sales process, improve conversion rates, and build playbooks that scale the business.

What You'll Own:

Lead, coach, and develop a remote team of B2C Sales Representatives through daily coaching and call reviews.
Own inbound lead conversion and outbound follow-up strategies to maximize patient acquisition.
Analyze every stage of the customer journey and refine sales scripts, objection frameworks, and KPIs.

What Success Looks Like at 90 Days:

Team consistently achieves or exceeds conversion targets with improved inbound lead-to-patient conversion.
Standardized sales scripts and playbooks are documented and actively used.
Pipeline reporting is accurate, consistent, and actionable with clear coaching plans.

What We're Looking For:

4+ years of B2C sales experience with at least 2+ years leading high-performing teams.
Proven track record improving conversion rates through coaching and process optimization.
Experience with telehealth, DTC, or subscription businesses and use of AI tools is highly preferred.

LumiMeds

LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. As an early-stage company, they operate with limited layers, value clarity and accountability, and have a remote-first globally distributed team.

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