Sr Sales Manager, Mid-Market - USA (Remote)

Customer.io

Remote regions

US

Salary range

$280,000–$280,000/yr

Benefits

Unlimited PTO 16w maternity 16w paternity

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About the Role:

  • You'll build and lead a new team of 8 Account Executives in our Mid-Market organization.
  • This is a frontline leadership role translating go-to-market strategy into consistent execution.

What You'll Own:

  • Coach reps to exceed quota, run focused 1:1s, and build a culture of ownership.
  • Drive pipeline health and forecast accuracy through weekly reviews and CRM discipline.

What We're Looking For:

  • 7–10 years in sales with 3–5+ years managing quota-carrying reps in SaaS or MarTech.
  • Strong pipeline inspection and forecasting instincts; experience with MEDDICC.

Compensation & Benefits:

  • $280,000 OTE (base + variable) plus 100% coverage of medical, dental, vision, mental health.
  • 16 weeks paid parental leave, unlimited PTO, remote work and wellness stipends.

Customer.io

Customer.io provides a platform for automated messaging (email, push, in-app, SMS) based on real-time behavioral data. With over 8,000 customers from startups to global brands, the company fosters a culture of empathy, transparency, and responsibility.

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