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What You Will Do:
- Assist customers over the phone and email with product and service questions.
- Manage both inbound and outbound calls and emails.
- Proactively identify solutions to questions you anticipate our pet owners have.
What You Need:
- High school diploma or equivalent.
- Minimum 2+ years of customer service experience.
- At least 1+ years of experience in the vet or healthcare space.
Why You'll Love Koala Health:
- Meaningful mission helping modernize pet health.
- Remote-first culture built on flexibility and trust.
- Competitive base salary with performance-based incentives.
Koala Health
Koala Health simplifies pet healthcare by delivering medications and health products directly to pet parents. It is a fast-growing veterinary pharmacy with a remote-first culture built on flexibility and trust.