Deployments Lead

About the Role:

• You will be the linchpin in fostering robust customer relationships and ensuring maximum platform usage.
• Manage a portfolio of large enterprise accounts with complex multi-stakeholder deployments.
• Serve as a strategic voice for the Deployments team, owning quarterly goals and writing playbooks.

What You’ll Do:

• Independently own renewals and expansions for every customer in your portfolio.
• Build trusted relationships with executive sponsors and deliver end-of-year strategic presentations.
• Lead customers through discovery, visioning, configuration, and launch on ambiguous projects.

What We’re Looking For:

• Strategic and customer-centric mindset with deep care for customer outcomes.
• Calm under pressure, skilled at navigating at-risk accounts and hard conversations.
• Proactive and self-driven, comfortable setting own direction and handling ambiguity.

Why You’ll Love Working @ Civic Roundtable:

• Help government work better for millions of people across housing, elections, and emergency response.
• Define what AI-native deployments look like for the public sector.
• Competitive salary, meaningful equity, health benefits, and flexible work arrangements as part of our first 30 employees.