Full commercial accountability for retention, renewals, and expansion for top-tier enterprise accounts.
Navigate large, siloed enterprise organizations to secure executive buy-in and drive program execution.
Serve as the primary executive-facing leader, translating complex AI capabilities into compelling business-value narratives.
Netomi is a leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines, MetLife, MGM, and United. Backed by WndrCo, Y Combinator, and Index Ventures, the company helps enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Own the post-sale relationship and outcomes for enterprise accounts, from pilots to renewal and expansion.
Drive pilot execution and implementation, ensuring customers reach fast time-to-value and strong adoption.
Manage renewal and expansion strategies, proactively mitigating risk and identifying growth opportunities.
Opus Training is a company that transforms how the service industry develops their most valuable asset – their people. The company is growing and offers a remote-first culture with comprehensive benefits and a focus on customer success.
Manage a portfolio of enterprise partners, serving as their trusted advisor and driving strategic account growth.
Drive deep adoption of Plooto across firm leadership and client base to maximize platform value.
Identify and close upsell and cross-sell opportunities while leading executive business reviews and expansion planning.
Plooto is a Canada-born fintech company that makes payments secure and stress-free for small and mid-sized businesses. The team values integrity, agility, and heart, and is scaling its operations.
Manage government accounts in the public sector, driving customer satisfaction and retention.
Serve as trusted advisor for onboarding, adoption, renewals, and growth initiatives.
Collaborate with sales and customer experience teams to identify upsell opportunities and mitigate churn.
Nearmap provides aerial imagery, AI-driven analytics, and geospatial tools that turn property uncertainty into decisive action for planning, building, insurance, and government. The company moves fast, cares about craft, and fosters an inclusive, supportive culture where employees feel a sense of belonging.
Own customer relationships and drive renewals and growth across your book of business.
Monitor adoption and train customers to maximize value from the GovDash platform.
Collaborate with product and engineering teams to share feedback and improve the product.
GovDash helps businesses win and deliver government contracts with an AI platform for the full contracting lifecycle. The company has raised $42M and its customers won over $5B in contracts, fostering a collaborative and supportive culture.
Own and deliver expansion ARR quota and renewal outcomes within Enterprise and Government accounts.
Develop and execute strategic, multi-year account plans focused on long-term value expansion.
Lead advanced discovery across executive, users, procurement, security, and technical stakeholders.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. With over 75,000 clients including 84% of the Fortune 500, it fosters an inclusive, innovative culture that values diversity.
Manage and mentor Regional Account Managers and Client Success Managers to support a national client base.
Develop account management strategies to drive client growth, retention, and long-term business objectives.
Lead strategic client relationships and serve as executive sponsor for key accounts.
WWHS provides international recruitment and account management services for healthcare clients, maintaining relationships with over 100 core clients nationwide. The company emphasizes operational excellence, client loyalty, and building high-performing sales and operations teams.
Own the relationship and results for a small number of largest accounts, from executive sponsor to daily users.
Run implementations as real projects: discovery, scope, plan, milestones, go-live, coordinating cross-functional teams.
Design how AI fits into each customer's operation, staying hands-on with agents to tune playbooks and prove ROI.
Supermove builds software and AI for moving companies, providing a system that handles sales, operations, crews, and billing. The company is a well-funded startup that has raised $30M from Andreessen Horowitz and serves moving companies across the US, Canada, and Australia.
Serve as the primary Customer Success partner for high-value, strategically important customers, building trusted relationships and driving value realization.
Monitor account health, adoption, and risks using data and customer insights to develop retention and growth strategies.
Collaborate cross-functionally with Sales, Support, and Product teams to coordinate complex customer engagements and identify expansion opportunities.
Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software, helping organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. The company is a growing, vibrant, and successful organization with nearly 100% customer satisfaction and 97% annual renewal rate, fostering an inclusive culture with employee resource groups and a focus on work-life balance.
Manage and grow relationships with assigned strategic accounts to drive client satisfaction and retention.
Develop account plans and collaborate with internal teams to identify expansion and upsell opportunities.
Analyze account data to identify trends and performance gaps, providing consultative guidance to clients.
Entrata provides a property management software platform for the multifamily housing industry. As a growing technology company, it emphasizes a collaborative culture and values employee development.
Own a portfolio of Enterprise and Strategic accounts end-to-end — from onboarding through renewal — with full accountability for retention and net revenue expansion
Design and run tailored rollout and enablement programs that get large organizations to value fast and build internal momentum for broader adoption
Lead QBRs and EBRs that connect Scribe's impact to the metrics executives care about, and use those conversations to surface expansion opportunities
Scribe provides a Specialized Intelligence platform that captures how work happens and turns it into a living asset for teams and AI agents. Founded in 2019, the company has grown to 7 million users across 600,000 businesses, is valued at over $1 billion, and has been named a LinkedIn Top Startup.
Lead a team of 6-9 Strategic Customer Success Managers to exceed retention goals for high-value strategic accounts.
Develop and iterate playbooks that drive outcomes for strategic clients, leveraging data and analytics to forecast business performance.
Collaborate with sales, product, and marketing teams to identify upsell opportunities and ensure customer outcomes are achieved.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Serving nearly 100,000 customers from Fortune 500 enterprises to small businesses, Motive is a leading AI-powered platform for fleet management.
Work directly with customers on their real deployments and observe outcomes.
Turn customer and partner interactions into repeatable deployment playbooks.
Feed learnings back into the product to accelerate future customer success.
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. With thousands of employees globally, it fosters a culture of trust, care, inclusion, and fun.
Lead growth of public sector business across federal, state, and local government accounts.
Build and lead a high-performing enterprise sales organization and own revenue strategy.
Guide complex government sales cycles and develop partner ecosystems for AI solutions.
They are a technology company focused on AI agents for the public sector. They operate in an early-stage, high-ownership environment with a strong emphasis on mission-driven outcomes.
Own end-to-end management of critical customer escalations for key accounts in EMEA, establishing action plans and communication cadences.
Apply strong judgment in risk management, driving post-mortem analyses and lessons learned to track preventive actions.
Identify recurring escalation themes to drive continuous improvements in product, process, and operational readiness.
Zscaler accelerates digital transformation with its SASE-based Zero Trust Exchange platform, protecting thousands of customers from cyberattacks and data loss. As the world's largest in-line cloud security platform, it operates across 160+ public exchanges globally, with a culture driven by deep customer obsession and a commitment to AI-native enterprise solutions.
Serve as the main point of contact and trusted partner for mission-driven clients, ensuring responsive, high-quality IT and cybersecurity support.
Lead complex technical service projects from scoping through execution, managing timelines and coordinating across internal and external teams.
Partner with the VP of Technical Programs and internal teams to improve operations, drive scalability, and support client onboarding.
Personified is a managed IT and cybersecurity services provider for campaigns, non-profits, and mission-aligned organizations. As a scaling team, they act as an extension of client teams and are committed to an inclusive, equitable culture.
Lead strategic enterprise accounts, building trusted executive relationships and stepping in where needed.
Hire, coach, and develop a high-performing West Coast Customer Success team.
Drive operational excellence through forecasting, account-health cadences, and structured risk reviews.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. We're a diverse team of over 260, connected by a shared builder spirit and backed by top investors.
Own end-to-end deployment of Tines' platform within complex enterprise environments.
Drive adoption across the organisation by training and supporting stakeholders at all levels.
Identify and develop new use cases to expand value of the platform.
Tines is the intelligent workflow company that powers some of the world's most important workflows. They are driven by values of Simplicity, Speed, and Soundness and foster a culture of curiosity, growth, and integrity.
Lead and manage the Account Management team to scale bookings and drive growth.
Own forecasting, quota attainment, and sales revenue targets for existing accounts.
Develop and maintain strong client relationships while expanding business opportunities.
MeridianLink provides technology solutions for financial institutions, enabling them to deliver digital experiences and streamline operations. The company emphasizes leadership, accountability, and cross-functional collaboration in a results-driven culture.
Own the most complex, highest-ARR accounts by building quarterly account plans and multi-threaded relationships.
Lead complex renewal negotiations and pricing migration conversations with executive credibility.
Drive expansion from demonstrated value and use AI tools daily to prepare for customer conversations.
Workleap is a Montreal-based tech company providing software solutions for employee management. With over 15,000 companies worldwide, they offer products like Workleap Agent and ShareGate, fostering a builder culture with a focus on making simple, impactful products.