Own the AI use case roadmap across functions by identifying, prioritizing, and building the business case for where AI creates the most value.
Partner closely with the CIO to ensure business priorities are translated into the technical roadmap, reflecting business reality.
Own the adoption methodology and coach functional leaders in applying it; the business owns its workflows, this role owns the framework.
NICE Ltd. software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. NICE has over 8,500 employees across 30+ countries.
Lead client engagements focused on AI strategy, roadmap development, and op model design aligned with business objectives.
Conduct stakeholder interviews, workshops, and assessments to evaluate AI readiness.
Advise senior stakeholders on trade-offs, risks, and investment decisions related to change management and AI adoption.
Aimpoint Digital is a premier AI & Data consulting firm with a mission to drive business value for clients through expertise in AI, data strategy and analytics. We partner with organizations to solve complex business problems through innovative, scalable solutions.
Serve as a strategic partner to customers, supporting the adoption of AI initiatives.
Convert business requirements into well-designed, high-performing AI agents.
Bridge the gap between technical teams and business stakeholders.
NICE Ltd. software products are used by 25,000+ global businesses. They specialize in customer experience, fight financial crime, and ensure public safety and have over 8,500 employees across 30+ countries.
Support discovery phases to understand client contact centre operations, processes, and technology.
Contribute to the design of future-state operating models and service improvements.
Assist in building simple business cases and benefits models.
TTEC Digital coaches clients to ensure their employees feel valued and fully supported, because an amazing customer experience is an employee first process. They provide a place where employees know they can thrive.
Lead a comprehensive operational assessment across people, processes, performance management, and customer experience.
Define the future-state contact center operating model and develop a prioritized optimization roadmap.
Coach contact center leadership teams on best practices in workforce management, quality assurance, and customer experience optimization.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. Miratech has coverage across 5 continents and operates in over 25 countries around the world and retains nearly 1000 full-time professionals, with an annual growth rate exceeding 25%.
Develop, test, and deliver NICE CXone AI software platform.
Implement NICE Proactive AI Agent, Cognigy and Omilia software.
Enhance and improve software written in CXone Studio, C#, ASP.NET, and Java Script.
TTEC Digital pioneers engagement and growth solutions. They have over 1,800 employees and focus on employee experience, as evidenced by their Great Place To Work 2024-2025 certification.
Lead workshops to deconstruct legacy procurement workflows and identify where Coupa Agents can drive the highest ROI.
Evaluate the customer’s AI Readiness across three lenses: Culture, Data, and Process.
Advise on workforce shifts, including the creation of AI Centers of Excellence and the retraining of staff to manage an "AI Workforce."
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers.
Be the go-to for go-to-market teams and sales leadership for value-related expertise.
Partner with sales management, account executives, and other teams to support sales within your region.
Develop compelling business case presentations and financial models to justify sales opportunities.
Twilio is shaping the future of communications. They deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide. They have a strong culture of connection and global inclusion, making a global impact each day.