Maintain and manage loans in loss mitigation as part of the SPOC team.
Answer inbound calls and return voicemail and handle escalations.
Negotiate payment arrangements and explain Loss Mitigation options.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), they offer a career foundation built on integrity, innovation, and collaboration.
Coordinate and manage the daily operations of the Collections and SPOC Department.
Develop and implement monthly collection strategy in compliance with investor, insurer, client, and LoanCare guidelines.
Manage, coach, counsel and develop assigned staff, ensuring adequate staffing and training.
LoanCare simplifies the complex with empathy and insight, constantly innovating in the mortgage services industry. Backed by Fidelity National Financial, they offer a career foundation built on integrity, innovation, and collaboration, servicing over 1.8 million loans across 50 states.
Manage delinquent real estate loan accounts, overdrawn share accounts, repossessions, asset recovery and bankruptcies.
Recommend loss mitigation strategies by evaluating risk and recommending appropriate recovery actions.
Support legal recovery efforts by working with attorneys and third-party vendors for bankruptcies, foreclosures, and repossessions.
STCU is a top-performing credit union, recognized as one of Fortune Magazine’s Great Places to Work. They value employees who are service-oriented, lifelong learners, hard-working, fun-loving, and eager to make a difference in members’ lives, fostering a culture rooted in joyfulness, generosity, belonging, goodness, and striving.
Review loan documents to determine if loan is assumable.
Prepare and distribute approval and denial letters.
Prepare and distribute assumption packages.
LoanCare is a full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, they offer a career foundation built on integrity, innovation, and collaboration.
Monitors residential mortgage loans in the foreclosure process to minimize potential losses.
Coordinates with attorney firms to maintain and execute applicable documents.
Evaluates account and filing characteristics against legal precedents.
iCIMS is a software company offering a recruiting platform that enables companies to manage their talent acquisition lifecycle. They aim to connect organizations with the right talent.
Supervises daily operation of the Collection unit, ensuring compliance with policies and regulations.
Performs collection activity on accounts when subordinates have difficulty collecting.
Reviews the department’s collection activity, identifying trends and assessing unit effectiveness.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), they offer a career foundation built on integrity and collaboration.