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About Us:
- Our mission is to raise AGI with the richness of human intelligence.
- We partner with industry leaders like Anthropic, Google, Microsoft, and Meta.
- We've been profitable from day one without venture funding.
The Role:
- As a Customer Success Manager, you'll be the primary point of contact for customers.
- You'll work closely with ML teams to deliver exceptional value in AI language model training.
- You'll nurture relationships and ensure customer success.
What You’ll Do:
- Manage customer engagements as a trusted advisor.
- Lead cross-functional collaboration with engineering and operations teams.
- Drive client relationship management and satisfaction.
What We’re Looking for:
- 3+ years of experience in customer success management or project leadership in tech or AI.
- Resourceful problem-solver with a strong grasp of AI and machine learning concepts.
- Self-motivated professional with excellent communication skills.
Surge AI
Surge AI builds a platform that leverages human expertise to train advanced AI models for companies like Anthropic, Google, Microsoft, and Meta. The company is a profitable, bootstrapped startup founded by engineers and researchers, focusing on human-AI collaboration.