- Manage customer accounts and serve as primary point of contact throughout the custom jewelry design and manufacturing lifecycle.
- Coordinate with internal teams to ensure accurate order execution and timely delivery, while advising customers on design options and pricing.
- Monitor order progress, maintain accurate records, and contribute to continuous process improvements.
The company is a partner in the custom jewelry design and manufacturing industry, serving clients across the United States. It is a fast-growing international business with a collaborative, technology-driven work environment and cross-functional global teams.