The Technical Account Manager is the technical operational success champion for top tier customers, acting as a core part of the LP account team ensuring value realization. You will proactively steer customers through their use and expansion of LP products, organize event readiness, conduct health checks, and troubleshoot complex issues.
This Enterprise Account Executive role needs someone credible, strategic, adaptable, resilient, and driven. You will be prospecting into assigned accounts, securing meaningful conversations with key decision-makers and developing and presenting a comprehensive sales strategy. Strong negotiation skills, consultative selling expertise, and the ability to foster long-term customer relationships are essential.
This role will see you guiding clients to maximizing the impact of our digital offering, while collaborating cross-functionally with Product, Commercial, and Tech-Sales to ensure alignment between client needs and our product strategy. Success in this role will be measured by retention, customer satisfaction (CSAT), onboarding velocity, and your ability to identify and influence opportunities for client expansion.
Phil is seeking a talented and experienced Senior Partner Success Manager to oversee and enhance our partner relationships. This role will focus on managing the lifecycle of partner engagements, driving operational excellence, and ensuring partner satisfaction. As the Senior Partner Success Manager, you will be responsible for interfacing directly with enterprise partners, managing key performance indicators, and resolving issues through clear communication and process improvements.