Remote Account management Jobs · B2B SaaS

• Drive the success and growth of enterprise healthcare customers through strategic relationship management, product adoption, and operational excellence.
• Serve as a trusted advisor to large organizations, helping them maximize the value of innovative software solutions.
• Manage the complete post-sales customer lifecycle, including onboarding, training, support coordination, account management, and strategic guidance.

The partner company provides innovative software solutions for healthcare, helping providers improve patient experiences. They operate in a fast-paced, technology-driven environment with a focus on customer success.

• Own the full commercial relationship for a portfolio of strategic accounts, carrying a Net Revenue Retention target and driving platform expansion.
• Lead complex renewals and multi-year, seven-figure agreements from negotiation through close.
• Build genuine, trusted relationships with senior stakeholders and run high-quality executive business reviews.

JumpCloud is an AI-powered unified IT management platform designed to secure the modern workforce by consolidating identity, device, and access management. The company is remote-first, with teams in over 15 countries, and values human connection and collaboration across diverse backgrounds.