Answers calls and provides information, resolving customer requests or transferring them appropriately.
Schedules, reschedules, and cancels appointments according to guidelines.
Gathers and updates patient demographic, financial, and insurance information.
Denver Health is an integrated, high-quality academic health care system that includes a Level I Trauma Center and a 555-bed acute care medical center. They are a mission-driven organization that has provided billions in uncompensated care for the uninsured, caring for more than 185,000 individuals and 67,000 children a year.
Consistently practices Patients First philosophy and adheres to high standards of customer service.
Correctly identifies and collects patient demographic information in accordance with organization standards.
Uses effective service recovery skills to solve problems or service breakdowns when they occur.
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace, setting it apart as a leader in the healthcare industry. As an integral part of the team, you'll have the opportunity to join our quest for better health care, with competitive benefits from tuition reimbursement and loan forgiveness to 401(k) matching.
Provide consultation to healthcare organizations, school-based health centers, states, and other partners on launching, implementing, sustaining, and evaluating Zero Suicide and comprehensive suicide care initiatives
Lead projects and/or manage components of larger, complex initiatives
Develop and deliver presentations, trainings, and workshops on suicide prevention, intervention, postvention, and related behavioral health topics
Education Development Center (EDC) is one of the world’s leading nonprofit research and development firms. EDC designs, implements, and evaluates programs to improve education, health, and economic opportunity worldwide.