Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings and assess for high risk
Make welcome calls and assist members and patients with benefits and insurance information
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey, interacting with 1 in 3 Americans every day. They integrate the power of human touch with data-driven technology in their mission to make healthcare better for all, fostering collaboration, creativity and innovation.
Receiving phone calls and fax requests to schedule patients for outpatient tests.
Completing pre-registration of scheduled patients.
Ensuring a valid provider order is obtained.
CommonSpirit is a healthcare organization with more than 700 care sites across the U.S. They are committed to building healthy communities and advocating for those who are poor and vulnerable.
Answer incoming calls and triage to the correct department or individual.
Reschedule cancelled appointments or follow up appointments.
APDerm is an equal employment opportunity and affirmative action workplace. They consider all qualified applicants regardless of race, color, religion, sex, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or APDerm policy.
Answer calls, emails, and contacts, screening, transferring, resolving and disposing of calls while following process/documentation standards.
Review, process, schedule, and authorize orders according to department protocols; ensure updates and communication are documented in source systems.
Coordinate participants’ appointments, troubleshoot conflicts, communicate with stakeholders, and meet appointment turn-around times as outlined in WelbeHealth's protocol.
WelbeHealth's PACE program helps seniors remain in their homes and communities through medical care and community-based services, providing all-inclusive care. They are driven by core values and a participant-focused approach, fostering an encouraging and loving environment for employees.
Maintains current information regarding surgery schedules for service site providers.
Triages and documents accurately telephone calls from patients including requests for medication refills, complaints, general information inquiries, and urgent health care concerns.
Schedules new patient appointments on line, and manually if necessary.
OHSU is Oregon's only public academic health center, caring for patients and leading groundbreaking research. As Portland's largest employer, they offer opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.
Respond in a timely and efficient manner to assigned onboarding tasks
Educate patients during onboarding on the Equip treatment model, virtual modality, and time commitment required for successful recovery
Conduct proactive outreach to patients with appointment gaps (e.g., no shows / cancellations) in order to support strong intake attendance
Equip is a virtual, evidence-based eating disorder treatment program ensuring everyone can access treatment. Founded in 2019, Equip is a fully virtual company with passionate employees and has served thousands of patients and families.
Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings
Assist members and patients with benefits and insurance information
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. Interacting with 1 in 3 Americans every day, they deliver positive healthcare experiences and improving outcomes.
Receives incoming calls from patients and scheduling various appointment types for multiple locations
Determines the most appropriate location, clinician, and appointment type needed for the patient
Appropriately documents and confirm requested appointment
Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Guiding them toward scheduling their care assessments.
Giving them the encouragement they need to take that next step.
Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. They value their team members and show it through a competitive and supportive package.
Coordinate care between VA and community providers, schedule appointments, and ensure Veterans receive timely and appropriate care.
Complete accurate scheduling using the Electronic Waiting List and VA scheduling systems, ensuring all appointments are made with the patient's input either in person or by phone.
Explain the VA's mandate to collect insurance information to Veterans, their families, and other eligible patients and update health insurance information.
CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. They cultivate a work environment that encourages fairness, teamwork, and respect among all associated, and are committed to maintaining a workplace where everyone can grow both personally and professionally.
Schedules diagnostic tests, procedures, and surgeries and provides patients with preparation instructions.
Prepares and manages patient documentation, acting as a liaison between patients and the billing department.
Coordinates schedules for staffing, revising and updating them as necessary, and may assist in routine clerical functions.
University of Utah Health is a patient-focused organization committed to enhancing health and well-being through patient care, research, and education. They are a Level 1 Trauma Center nationally ranked and recognized for academic research, quality standards, and patient experience.
Provides exceptional customer service and engagement via telephone.
Ensures customer satisfaction by providing quality service, identifying customer needs and assisting them with healthcare related issues/concerns.
Researches, identifies and solves problems; verify eligibility of services and places call backs as required.
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Engaging patients to deliver services on behalf of their health plan.
Managing a consistent volume of outbound and inbound calls.
Accurately documenting all interactions, interventions, and outcomes.
Arine is a healthcare technology and clinical services company that ensures individuals receive the safest and most effective treatments for their unique healthcare needs. They are a rapidly growing company backed by leading healthcare investors and collaborating with top healthcare organizations and providers.
Serve as the client liaison for all incoming intake calls to the organization in a welcoming, energetic manner.
Demonstrate knowledge of organizational structure and criteria to clients, providing educated answers to clinical questions.
Initiate client Biopsychosocial Assessment by utilizing motivational interviewing techniques and schedule initial intake appointment utilizing EMR.
Groups Recover Together was founded in 2014 to make treatment for opioid addiction respectful, accessible, and affordable. They empower their members to regain control of their lives through a combination of community support, outpatient weekly group therapy and medication.
Handle inbound and outbound calls to support our healthcare client.
Expected to deliver exceptional customer service by adhering to established protocols and guidelines.
Utilize various web-based systems to efficiently address and resolve customer inquiries.
Senture is a global company that embraces diversity and never discriminates against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. They have employees from various backgrounds and lifestyles.
Facilitate collaboration with health plan care managers
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. They deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers.
Make outbound calls to eligible cancer survivors to introduce OncoveryCare and support them in scheduling care
Ensure patients have the information and tech support needed to access their first appointment
Work closely with the care team to troubleshoot issues and ensure a smooth experience for every patient
OncoveryCare is a virtual healthcare company rethinking physical and mental healthcare for cancer survivors. Their team includes cancer survivors, clinicians, and healthcare delivery experts who provide whole-person support for survivors throughout their cancer journey.
Take inbound calls from patients, providers and members
Support members with their insurance needs, questions or concerns
Answer inquiries on benefit claims, appeals, and authorizations
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.