The Strategic Customers – Global 360 Deals (Elevate) Director will be joining a broader team focused on driving high-impact global strategies that support ServiceNow’s long-term revenue growth and profitability through larger and more strategic transactions at scale. You will serve as the central business unit liaison to global sales teams for ServiceNow’s business-enabling functions, shaping deal strategy, streamlining execution, and ensuring alignment between business needs, risk considerations, and sales objectives.

This role involves fostering and managing high-impact public partnerships, influencer campaigns, and brand partnerships to drive fundraising and awareness through strategic relationships with influential brands, corporations, creators, and thought leaders. The Manager will lead and execute public fundraising campaigns, manage the campaign calendar, and collaborate with internal stakeholders to ensure successful campaign delivery. The ideal candidate will have 3–5+ years of experience.

The Partner Acceleration Lead will join our Partner Acceleration team and be at the forefront of driving ServiceNow’s growth to $15B and beyond. They will collaboratively develop NOW’s partner Offerings strategy for one or more Global SI partners, assisting with partner engagement for Product Line ‘use cases’, roadmaps, and ideas monetization scenarios, with a focus on new joint GTM business and commercial models, accelerating NOW growth.