Act as a trusted advisor and advocate for customers, owning the entire lifecycle from onboarding to long-term partnership.
Drive customer retention, mitigate churn, and execute structured business reviews and success plans.
Identify growth opportunities and deliver targeted solutions across diverse customer verticals.
Remote helps businesses of all sizes recruit, pay, and manage international teams. With a globally distributed team working from 6 continents, Remote fosters a future-focused, async work culture.
Act as an advocate for a portfolio of customers, ensuring they achieve business outcomes and maximize value from ServiceNow products.
Leverage Success Plays and guide customers on best practices, innovations, and technical health to foster adoption and usage.
Oversee escalated client issues and collaborate with internal teams to ensure quick resolution and customer satisfaction.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company is building an AI-native culture where technology and talent are unstoppable together, with tens of thousands of employees globally.
Take ownership of onboarding and implementation for strategic accounts across EMEA.
Collaborate with Product, Engineering, and Sales to ensure rapid, aligned implementations.
Coach team members and build scalable processes for high-value accounts.
Canary Technologies provides modern hospitality software powered by an AI platform. With over 20,000 hoteliers in 100+ countries and backing from top investors, it is recognized as a Deloitte Fast 500 and Best Place to Work.
Act as a trusted advisor for enterprise customers, guiding them through adoption and expansion of advanced IT solutions.
Manage a portfolio of enterprise accounts, identifying risks, renewal opportunities, and expansion potential.
Coordinate cross-functional engagement with Engineering, Support, and Field teams to deliver customer success plans.
We use an AI-powered matching process to ensure applications are reviewed quickly and fairly. We operate as a globally distributed team with a remote-first culture built on autonomy, trust, and collaboration.
Drive deep product adoption and improve customer health scores for German-speaking accounts.
Manage post-implementation lifecycle, ensuring retention, satisfaction, and account growth.
Design scalable processes with EMEA leadership and use tools like Gainsight and Salesforce.
Canary Technologies provides modern hospitality software powered by an AI platform, used by over 20,000 hoteliers in 100+ countries. Named a 2024 Deloitte Technology Fast 500 company and backed by top Silicon Valley investors, it fosters a culture of innovation and growth.
Act as the primary point of contact for client-facing teams on global onboarding topics, managing enterprise-level clients with tailored workflows.
Execute and evaluate employee onboardings to improve service quality, and provide support to companies and employees on all onboarding-related issues.
Collaborate with cross-functional teams like Customer Operations and Sales to deliver best-in-class client support and maintain onboarding knowledge bases.
Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a global team across 6 continents, they foster an async, future-focused culture and encourage innovation and diversity.
Act as the primary point of contact for client-facing teams on onboarding topics, managing processes for enterprise-level clients with tailored workflows.
Execute and evaluate employee onboardings to improve service quality, collaborating with Customer Operations, Care, Experience, and Sales teams.
Maintain an up-to-date knowledge base and gather feedback to continuously improve the onboarding experience.
Remote solves modern organizations’ biggest challenge – navigating global employment compliantly with ease, making it possible for businesses of all sizes to recruit, pay, and manage international teams. With a global team working from 6 continents and a fully remote culture, Remote fosters innovation and automation in every role.
Resolve customer inquiries related to payroll processing, discrepancies, and platform usage across email, chat, and phone.
Follow internal workflows and documentation to consistently handle cases and meet service level agreements.
Build foundational payroll expertise by learning rules and escalating complex issues to senior team members.
Remote helps businesses recruit, pay, and manage international teams compliantly. The company has a globally distributed workforce operating across six continents with a future-focused, async work culture.
Build and oversee portfolio strategy to optimize account assignments and ensure measurable client outcomes.
Drive regular business reviews, align with sales on goals, and coach team to develop best practices and thought leadership.
Lead escalation management, own retention and growth, and build executive relationships in key accounts.
Intapp develops AI software for investment, legal, and consulting firms to manage client relationships, regulatory requirements, and deal information. With over 2,700 firms using its platform, including 95 of the Am Law 100, Intapp fosters a collaborative, flexible work environment that prioritizes professional growth.