As a Senior Customer Success Manager, you will shape early-stage qualification activity, set up customers for success providing a top notch onboarding experience, and develop deep ongoing customer relationships to maximize learner engagement and satisfaction, providing highly-professional customer service to executives and managers.
Job listings
US
Unlimited PTO
This role helps Wingspan deliver high-quality and empathetic support to contractors across the world as the face of Wingspan to our customers and the internal experts on their experience with our product. You'll own incoming customer requests and help resolve their issues via chat, email and phone. You'll become an expert on Wingspan’s product and customer experience and translate customer needs into detailed escalations and bug reports.
$100,000–$150,000
USD/year
Scribe is seeking a Customer Success Manager to support Enterprise customers in the Mid-Market segment; in this role, you’ll be responsible for onboarding new Enterprise customers and driving adoption throughout the customer lifecycle, culminating in seamless renewal events, and drive expansion opportunities within existing customers.