Lead mid market and enterprise-level accounts, work strategically with customer base to understand their business objectives, and help them achieve the best possible results using the Aspire platform for their influencer marketing efforts. Work directly with brands’ marketing teams to develop actionable and innovative marketing strategies, evolving and improving them through ongoing experimentation and testing.

As an Implementation Consultant, lead enterprise customer onboarding, ensuring a seamless transition. Work cross-functionally to define customer needs, configure solutions, and optimize onboarding processes. Contribute to the technical intake process, ensuring internal teams understand customer environments and challenges. Build scalable frameworks while working with enterprise customers.

Come grow and expand Supermetrics in the US market! As Customer Success Manager, you will take ownership of the North American market, build a strong network of marketing professionals, and collaborate with various teams to provide world-class solutions to customers.

As a Customer Success Manager on the Mid-Market Team, you'll own relationships with Mid-Market customers and lead their program strategy using data. Your core responsibility includes working with customers as a trusted consultant and advising on marketing strategy, best practices, and feature functionality, plus renewal and forecasting.