Remote Customer service Jobs · Auditing

Job listings

  • Respond to inquiries about YMCA information, membership, childcare, and programs.
  • Process transaction requests in YMCA association-specific operating systems.
  • Assist with YMCA program entry and maintenance within association-specific operating systems.

YMCA of the USA (Y-USA) provides various programs and services focused on youth development, healthy living, and social responsibility. They embrace a remote-first working environment, with most employees working remotely from a home office within the continental United States.

  • Be responsible for department quality audit process related to service standards, adherence to procedural, regulatory and financial requirements.
  • Review the referral of, submit, monitor and track all subrogation referrals receive by the Claim department and forwarded to external vendors.
  • Handle overpayment, check void and refunds, including maintenance of the overpayment log.

Berkley Accident and Health is a risk management company that designs innovative solutions to address the unique challenges of each client. With its entrepreneurial culture and a strong emphasis on analytics, they can help employers better manage their risk.

  • Review and respond to inbound text messages using pre-set canned responses.
  • Enhance canned responses to add context and a human touch.
  • Audit chatroom data for accuracy, compliance, and AI training improvements.

Drips powers millions of automated, humanized conversations for our clients through its AI-driven conversational SMS platform. They are seeking dedicated and detail-oriented individuals to join their remote team, with a focus on handling sensitive and enterprise-level conversations.