Handle inbound and outbound calls for patient scheduling and general inquiries in a call center environment.
Document interactions using web-based CRM systems and escalate issues per department standards.
Collaborate across departments to deliver VIP customer service and support patient health outcomes.
ChenMed is a family-owned, physician-led primary care provider focused on delivering superior healthcare to moderate-to-low-income seniors. The company is rapidly expanding and emphasizes a family-oriented culture with career development and work-life balance.
Conduct high-volume inbound and outbound patient outreach to educate, engage, and enroll eligible patients.
Explain the value of care management programs and build rapport to address questions and enrollment objections.
Document patient interactions accurately and collaborate with care teams to ensure continuity of care.
Jaan Health is an AI-based care management company that helps healthcare providers deliver proactive care through its Phamily platform. It is a fast-growing, early-stage company with a smart, humble, and collaborative team focused on improving healthcare.
Provide professional, courteous assistance to federal employees with insurance benefits and enrollment questions.
Manage inbound and outbound calls, verify customer information, and resolve concerns using web-based systems.
Support a fast-paced environment with consistent attendance and a focus on delivering positive customer experiences.
TP Gov Services provides customer service and support for federal employee insurance programs. The company emphasizes a supportive, fast-paced environment and offers a dedicated employee transfer program for temporary team members.
Support customers over the phone with product information and account corrections.
Ensure accuracy and completeness of customer paperwork and records.
Resolve product or service problems by clarifying complaints and providing solutions.
Five Star Solutions provides customer support services for the firearms industry. The company is an equal opportunity employer committed to cultivating a professional, diverse workforce.
Resolve cancellation requests with tailored solutions
Manage scheduling and case tracking
SAPS LLC operates a remote call center focusing on customer retention and saving calls. They provide a collaborative and supportive team environment with full-time remote work.