Remote Customer service Jobs • DevOps

Serve as a trusted advisor for a portfolio of strategic and enterprise customers, helping them realize business value from their investment in Honeycomb. The role will translate business goals into actionable technical strategies and align customer use cases with Honeycomb capabilities. Build and grow relationships with senior stakeholders, technical champions, and executive sponsors to drive adoption, retention, and advocacy.

You will be working at a dynamic and fast paced start-up as a member of the Customer Experience (CX) team, enabling Customers to leverage APIs and microservices to drive their business initiatives. This team interfaces with customers throughout their lifecycle helping them realize the value of their Kong investment. You will act as a champion for our most critical asset, our customers, identifying growth opportunities and ensuring they have what they need to be successful.