ServiceNow is seeking motivated and professional individuals to join the Support Account Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction. The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support-related activities. You will be a member of a skilled team focused on a select set of high profile, strategic customers whilst delivering a high-quality service.
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Our FRB Program is looking for an Incident Communications Management Coordinator. The qualified candidate will join a diverse and high performing team. This position is 100% remote with On Call responsibilities managing incidents. An Incident Manager needs to possess strong problem solving, analytical and time management skills.