Remote Customer service Jobs · Instructional Design

Job listings

  • You lead customer onboarding and deliver live training sessions to diverse audiences.
  • You create and maintain educational content such as guides and video libraries.
  • You build adoption programs and track metrics to drive customer success.

We empower job seekers to land more interviews with AI. We are a self-funded, profitable startup with a small, passionate team that has been thriving for 11 years.

$142,000–$180,000/yr

  • Design and build the foundational Horizon3 Customer Academy, including curriculum, certifications, and learning paths.
  • Create practical, technical how-to content and hands-on learning experiences for the NodeZero platform.
  • Partner with Product, Engineering, Customer Success, and SMEs to ensure content accuracy and impact.

Horizon3 is a fast-growing, remote cybersecurity company that enables organizations to proactively find and fix exploitable attack vectors. The company is a fusion of former Special Operations cyber operators and startup engineers, committed to a culture of respect, collaboration, and results.

$0–$105,000/yr

  • Develop, write, edit, and maintain technical training content for contact center workforce learning pathways.
  • Translate complex technical information into clear, concise, and learner-focused written materials including job aids and quick-reference guides.
  • Ensure consistency in terminology, style, and structure across all training materials for reuse in multiple learning paths.

LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed, bringing commercial-grade platforms and mission-ready AI to federal agencies. Headquartered in Tysons, Virginia, LMI serves the defense, space, healthcare, and energy sectors with a focus on agility and collaboration.