Responding to guests’ inquiries regarding room reservations, availability, and general questions.
Assisting and ensuring effective guest challenge resolution.
Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
The Dunlin, Auberge Collection, is a coastal escape in South Carolina’s Sea Islands set within the exclusive waterfront community of Kiawah River. This charming getaway is an experience-driven, design-led boutique luxury retreat embodying the eternal Southern summer home with 72 cottage-style guest rooms and suites.
Responding to guests’ inquiries regarding room reservations, availability, and general questions about accommodations, pricing, and special offers.
Assisting and ensuring effective guest challenge resolution.
Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
Located on 12,000 acres in the heart of Virginia’s Blue Ridge Mountains, The Lodge at Primland, Auberge Collection is a majestic year-round mountain retreat with myriad outdoor adventure experiences. Guests can revel in the refined authenticity and natural beauty of the property, while enjoying luxury accommodations including cottages with sweeping vistas, Tree House suites, and a variety of rooms and suites located in the main Lodge.
Responsible for ensuring a superior guest first impression of our unique resorts.
Creating a genuine, informative, and personalized guest resort reservations experience.
Maintaining complete knowledge of the resort and other information.
Mauna Lani, located on the Kohala Coast of Hawaii, is a resort that defines a new era of experiential luxury. It offers guest rooms, suites, private residences, oceanfront dining, pools, a spa, and ocean sports programs for transformational experiences.
Respond to guests’ inquiries regarding room reservations and pricing.
Upsell services and offerings, ensuring guests are fully educated.
White Barn Inn, Auberge Collection has been a local landmark for over 150 years, known for New England hospitality and attention to detail. The 28-room property offers luxury, waterfront cottages, an outdoor infinity pool, an award-winning spa, and fine dining.