Remote Customer service Jobs • Verbal Communication

The Customer Support Representative is responsible for handling customer queries from our users while driving for a one-touch resolution experience. This role involves working directly with users via chat, email, or phone, while also allowing time for regular team meetings and learning opportunities. Aims to deliver excellent customer service.

Provide exceptional customer service and technical support to clients over the phone, playing a crucial role in ensuring clients have a seamless experience while using our products and services. Handle inbound and outbound calls efficiently and professionally. Troubleshoot technical issues and provide solutions to clients. Collaborate with other team members to resolve complex client issues. Document and track client interactions and issue resolutions in our CRM system.