Step into a pivotal role at Remote, where you’ll be contributing to shaping the future of global employment, enhancing the onboarding journey for clients' new employees across the globe. Thrive in a collaborative, agile environment, reporting to the Manager, Onboarding Operations. Success depends on your operations experience, contract knowledge, adaptability, team-oriented mindset, exceptional communication skills, tech-savviness and independence.
In this role, you’ll be responsible for contributing to team design and resource management, charged with maximizing Huge’s utilization across the network, and enabling employees to do the best work of their careers. You will collaborate with global leadership, craft and portfolio leads, and project managers across Huge’s global footprint to manage and report on staff utilization, and match talent to work.
Own the success of Central’s Payroll & HR business unit, including retention, customer satisfaction, and efficiency. Build and optimize processes that make operations scalable, reliable, and efficient while removing any bottlenecks. Partner cross-functionally with Product, Engineering, and Ops to shape strategy and execution. Lead customer escalations and complex payroll/HR cases when needed, ensuring world-class service. Stay ahead of regulatory and compliance requirements.
We are looking for a Care Pro Relationship Manager who can develop and execute a consistent staffing strategy for the benefit of both our Clients and Care Professionals. The role responsibly balances the needs and experience of both the client and Care Pro through partnership with the Client Manager. As a Care Pro Relationship Manager, you will be responsible for proactively engaging and building relationships with our Care Pros.
You will play a key role in driving and supporting the talent agenda and designing and implementing critical career development experiences across the company. Manage components of our talent’s career portfolio by prioritizing and coordinating the work of others; collect and summarize information and use insights to inform decisions.