This dynamic role involves the recruitment, onboarding, and ongoing management of contracted customer worksite based (onsite) mental health counselors. Under the guidance of the Director of International Workplace Health Operations you will oversee onsite operations, ensuring that counselors are trained and have ongoing support so that they can focus on care delivery. Lyra Health is looking for a person with operations and provider relations experience who is energized by engaging with counselors, building and managing relationships with customers as well as improving the overall counselor experience. You should be an organized, personable manager who is comfortable with ambiguity, and is naturally collaborative and passionate about making a difference.

The People Operations Manager will engage in HR processes operating as a support for the current and future team members, helping them with questions and issues, optimizing and streamlining operation processes. The ideal candidate combines operational excellence with strategic thinking to drive business growth and team satisfaction.