As a Solutions Architect, you will help customers build, launch, and grow with Webflow by providing technical guidance, best practices, and solutions that demonstrate a deep understanding of customers’ business needs, technical needs, Webflow’s product, and trends in the industry.
Lead implementations and post-launch projects for a range of Archive’s customers including large enterprises. You will leverage your project planning experience, technical knowledge and creative problem solving skills to ensure Archive’s customers launch successful circular businesses through Archive’s technology. You'll lead the cross-functional effort of deploying Archive's platform while solving for new requirements and exceeding customer expectations.
Serve as the senior technical authority within projects, ensuring that solutions are well-architected, maintainable, and aligned with Salesforce and Grantbook best practices, reporting to the Salesforce Delivery Lead to focus on the technical depth of solutions. Mentor developers and consultants, guiding design decisions, and building reusable frameworks to deliver scalable Salesforce solutions.
Own the vision, strategy, and execution of our customer-facing Help Center, which houses 700+ articles serving thousands of users worldwide. Act as the program lead for knowledge management, ensuring our Help Center evolves as a strategic self-service channel that reduces support volume, scales with product growth, and delivers an exceptional customer experience.