As a IT Support Assistant at Cresteo, you'll be instrumental in developing and maintaining software solutions, working with a varied technology stack, and ensuring that our products are functional, efficient, reliable, and scalable.
We're looking for Technical Product Support professionals who are passionate about helping users resolve technical challenges and improve their experience with mission-driven software. You will be considered for future Technical Product Support openings and prioritized when relevant roles become available. Securly is seeking professionals with experience supporting SaaS products in education, K–12 school districts, or B2B environments and prior background in technical support, IT help desk, or systems support roles.
Provide customer support for IT related issues reported via the phone, email, voicemail and customer submitted incidents. Communicate courteously and effectively to ensure customer and service level standards are successfully met. Anticipate and proactively respond to customer needs, making sure reported issues are documented in detail and resolved or properly assigned. The Service Desk operates 24/7 365 days per year.
The Chief Information Officer (CIO) will lead the organization’s information technology and systems. The CIO oversees the planning, development, implementation, and maintenance of enterprise IT systems, ensuring they support business operations, efficiency, security, and growth. This role serves as the key executive liaison between IT and other business units.
This internship is an excellent opportunity for someone looking to gain hands-on experience in IT governance, project management, and software lifecycle oversight within a dynamic and fast-paced environment. The intern will assist in planning, tracking, and reporting on IT project progress, support the intake and prioritization process of IT requests, and assist with data entry tied to the software procurement workflow.
As a member of the quickly scaling Tech Ops team, you will manage major proactive strategic activities and respond to reactive day-to-day tactical requests with the goal of ultimately owning aspects of the IT function. The Tech Ops team helps implement, build, integrate, upgrade, and maintain all of our enterprise and internal applications, empowering the rest of the business to reach their goals.
Document all changes, configurations, and workflows. Develop living documentation and training artifacts. Lead knowledge transfer workshops for ITSD staff.
Aligned or embedded into nsc strategic customers, this role involves the creation and communication of solutions to enable and guide the design and development of integrated solutions that transition flawlessly into delivery meeting customer business needs. The Solutions Architect is a team leader with visionary leadership and the ability to co-ordinate teams.
Launch your career in healthcare technology with an immersive 18-month post-graduate program focused on Information Technology (IT). Through rotational learning, you'll explore diverse IT functions, including Technology, Clinical Data & Applications, Cybersecurity, gaining broad exposure to technology operations, product development, and digital innovation. This remote position is designed to cultivate future leaders in healthcare technology.
The Program Manager will be responsible for overall mission-critical DoD hybrid /wireless network solutions for our customer. This role meets the operational and administrative needs of our Federal Government customer. The PM will be responsible for the quality and efficiency of TO execution and management, including both technical issues and business processes.