Remote Information technology Jobs · Mac OS

• Provide remote IT support to clients.
• Handle system updates and troubleshooting.
• Maintain high standards of IT service.

Intelligent Technical Solutions is a dynamic and growing company. It seems they value collaborative problem-solvers with excellent customer service skills and a detail-oriented mindset.

• Troubleshoot software, connectivity, and hardware issues for customers via phone, email.
• Resolve escalated support tickets from our Tier 1 support team.
• Assist the Tier 1 support team by guiding them to resolve tickets without escalation.

Logitech empowers people to have a positive global impact with flexibility. They design award-winning products that drive superior performance when gaming and superior productivity when working. Logitech is full of authentic people who value diversity and celebrate all differences.

• Handle support tickets and work to resolve client issues within SLA times.
• Work with team, Service Delivery Manager, and Team Lead to provide top quality service.
• Work on a variety of basic to complex issues requested by end users.

Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. They are known for their people-centric culture, amazing benefits and substantial year over year growth, and have been positioned as an employer of choice in the Managed Services space.