The Rental Billing team within Enterprise Mobility's IT Division has an opportunity for an IT Senior Manager to join the team! As part of the Rental Billing team, the IT Senior Manager will lead teams focused on Quality Assurance testing, Test Automation implementation throughout our solutions, and leading our application development team that supports Bill Delivery, Commissions, and Franchise Partners.

The Technical Account Manager (TAM) manages delivery on eCommerce and CMS accounts, partnering with the Development team to collect detailed business requirements and translate them for web development; a hybrid role as program/project manager, product owner, business analyst, and QA.

In this role, you will handle advanced technical escalations, monitor system health, and support software releases as a Senior Support Engineer. As an Escalation Manager, you will manage and resolve high-priority technical issues, improving escalation processes and leading RCA investigations.

The Web Manager will report into our fantastic Chief of Staff and work alongside our internal partner developer team. In this role, you will be responsible for managing the strategic direction and overall project execution of a high-traffic, business-critical website.