The PSA Specialist is responsible for the Kantata OX PSA tool, including architecture, development oversight, workflows, proactive administration, roadmap & enhancements, permissions, security, and day-to-day break fix user issue resolution. As a member of the Enterprise Applications Group, they will align business needs with technical solutions in implementing best practices for using Kantata OX.
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Document all changes, configurations, and workflows. Develop living documentation and training artifacts. Lead knowledge transfer workshops for ITSD staff.
Trissential is seeking a Project Architect to lead the development of enterprise-wide canonical data models. This role involves designing data models, architecting integration strategies, and collaborating with stakeholders to define data structures. You will recommend integration technologies, establish data governance practices, and maintain documentation.
Drive customer success by helping them realize business value from their investment in Wrikeβs newly acquired Wrike platform and their need to transform the way they work. Youβll interact directly with customers to provide software architecture, security best practices, development and operations expertise, leveraging deep knowledge of best practices in the use of APIs, the Wrike Platform, and complementary systems like Salesforce, Marketo, Netsuite etc.
ServiceNow is seeking Enterprise Architects with extensive experience in High Tech, Telco, and Media organizations. As part of our pre-sales organization, you'll build credibility and trust with technical and business leaders. You will develop cross-functional strategies and solutions, leveraging best practices to architect best-in-class solutions for our largest customers.
Advise and handle support requests from enterprise customers on the PlanetScale platform. Become a customer-facing subject-matter expert, identifying product gaps and escalating them while participating in an on-call rotation for high-priority issues. Requires excellent debugging and communication skills and comfort delving into unfamiliar code.
You will have the opportunity to become a leading expert in all MANTL products and be the face of MANTL and a trusted advisor to our clients as they onboard. Each client has unique needs - you will be providing technical and operational guidance to help them effectively leverage our platform and drive maximum impact for their business while keeping the project on track and driving MANTL time to value.
The Customer Outcomes Platform Architect is an advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall health of the platform. This role interfaces with the customer across executive, platform owner, enterprise architects and development teams.
The Director of Service Delivery oversees IT service delivery across the organization, including the ServiceNow platform's performance and improvement, ensuring timely issue resolution and aligning IT services with business needs. Responsibilities encompass incident, request, change, and asset management along with leading cross-functional teams and enhancing service efficiency.
As an AMS Workday Certified Financials Senior Consultant, you will be responsible for ensuring the successful Workday deployments, usually as initial customer implementations, βPhase X,β or AMS projects. This role involves providing expertise in the Workday Financials product suite and leading clients through requirements gathering, solution design, and testing.