Provide stellar tech support to students, faculty, staff, and partners by phone, email, and Slack.
Manage the technology support queue, prioritize and resolve tickets, and escalate complex issues.
Support onboarding of new employees and participate in enhancing technology platforms.
Relay Graduate School of Education is an accredited not-for-profit institution of higher education serving thousands of educators across the country. It is committed to diversity, equity, inclusion, and anti-racism, and prepares teachers and school leaders to ensure educational excellence and equity.
Own end-to-end project delivery, ensuring timelines, milestones, and deliverables are met.
Lead project planning sessions, review vendor contracts, and configure system settings for successful go-live execution.
Provide clear stakeholder communication, identify risks, and drive process improvements including automation.
Lithia & Driveway is the largest automotive retailer in North America, delivering Auto Done Easy through hundreds of store locations and key adjacencies like Driveway, DFC, and GreenCars. A Fortune 500 company, it champions entrepreneurial leadership and a growth-powered people strategy.
Provide functional and technical support to end users working within the Epicor ERP program, managing projects and deliverables.
Coordinate delivery of Epicor ERP implementation across regions to all Trexon business units, interacting with cross-functional teams.
Participate in the full project lifecycle including requirements gathering, design, development, testing, training, and go-live support.
Trexon is a dynamic and growing organization with multiple business units. The company culture values collaboration across diverse teams and continuous improvement.