Remote Operations management Jobs · Agile

• The Senior Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results.
• The EM completes the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation.
• The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they understand the planned tasks, tracking actual progress, and managing deviations through appropriate measures.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Provide leadership, governance, operational and financial management for the IT division.
• Manage IT staff across contracts and contribute to the company's strategic direction.
• Participate in business development activities including proposal writing.

Synergy Enterprises, Inc. is a minority and woman-owned government contractor. They are located in North Bethesda, MD.

• Translate the client’s objectives and constraints into an engagement approach.
• Assemble a multi-disciplinary team of experts from a variety of sources.
• Provide management- and team-level visibility into the status and health of the engagement

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. They are at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world.