Reporting to the Sr. Director of Quality Assurance, this role is for a dynamic and experienced Manager of Technical Account Managers to lead our team of TAMs in delivering exceptional service and strategic guidance to our enterprise customers. The role requires experience mentoring technical professionals, driving customer success, and scaling processes.
As the Director of Processes and Systems at Remote, lead a global team of system experts, process managers, and CRM specialists focused on enabling scalable, efficient, and reliable revenue operations. You’ll own the strategy, implementation, and optimization of sales tools and systems, including Salesforce, HubSpot, Clari, Clay, Mulesoft, and emerging AI-driven solutions for sales productivity, reporting to the VP of Revenue Operations.