Oversee the Deal Desk function, translating district agreements into billing briefs and ensuring accurate invoice configuration.
Lead a team of four, manage billing dispute resolution, and implement process improvements to prevent recurrence.
Drive cross-functional alignment between field operations, product, and finance to ensure timely and accurate revenue cycles.
Zūm revolutionizes mass mobility with its Connected Mobility Experience (Zūm CMX) system, coordinating people, vehicles, and operations in real time. Serving over 4,500 schools, Zūm is a fast-growing company backed by Sequoia Capital, GIC, TPG, and Softbank, and recognized as one of Fast Company's Most Innovative Companies.
Own accounts receivable aging across all active district accounts and produce weekly AR aging reports.
Execute structured collections outreach with defined touchpoints at Day 15, 30, and 45.
Serve as initial point of intake for all billing inquiries and disputes, logging and triaging within 24 hours.
Zūm is revolutionizing mass mobility with its Connected Mobility Experience system. They serve over 4,500 schools and are backed by leading investors including Sequoia Capital.
Manage RMAs, product returns, and coordinate with 3PL warehouses and logistics partners.
Track inbound shipments, order fulfillment, and investigate discrepancies in Shopify and Amazon FBA operations.
Maintain operational reports, communicate with U.S.-based teams, and identify process improvements.
Aventus is a CX boutique based in Charleston, SC, that creates brand ambassadors for client businesses, offering customer service, social media management, and back-office support. They are a growing company seeking a recruiter to curate talent aligned with client needs, with a supportive and collaborative culture.