Remote Product management Jobs · SaaS Implementation

• Lead customer implementation projects from kickoff to post-go-live, ensuring alignment, risk management, and milestone achievement.
• Collaborate with cross-functional teams including Customer Engineers to deliver high-quality, on-time project delivery.
• Serve as the primary customer contact, facilitating technical discussions and translating requirements into implementation plans.

Narvar provides a post-purchase customer experience platform to help retailers retain, engage, and delight customers. With over 1,300 brand partners and hubs in multiple cities, they have served 125 million consumers globally and foster a culture of innovation and collaboration.

• Manage end-to-end implementation programs for strategic enterprise customers, including project planning and milestone tracking.
• Act as trusted customer advisor, guiding customers through technical and operational decisions to ensure successful adoption.
• Collaborate with cross-functional teams to improve processes and deliver scalable solutions.

• Lead end-to-end delivery of enterprise software implementation projects for government customers.
• Own project scope, schedules, budgets, risks, and stakeholder communications.
• Collaborate with cross-functional teams to drive adoption and continuous improvement.

This company specializes in AI-powered SaaS solutions for government transformation and urban planning. They operate with a distributed team across Canada, the US, and Australia, fostering a collaborative and innovative culture.

• Own end-to-end delivery of Enterprise implementation programs for large fire and EMS agencies.
• Lead stakeholder and executive engagement across multi-department groups including command staff and IT.
• Apply AI tooling to remove routine delivery work and maintain program plans in Rocketlane.

First Due provides transformative end-to-end software solutions for fire and EMS agencies, aiming to prevent first responder injury or death. The company offers a comprehensive benefits package including flexible PTO, medical coverage, and a fully remote workplace.

• Lead end-to-end delivery of a technology-enabled community violence intervention program.
• Coordinate cross-functional teams including product, engineering, and customer success.
• Build and maintain relationships with government agencies and community organizations.

The company provides technology-enabled solutions for community violence intervention and public safety programs. It operates with a mission-driven, collaborative culture focused on social impact.