The Technical QA Analyst configures and tests cloud based omni and multi-channel healthcare engagement solutions, ensuring their release into the production environment. They ensure the production release of bilingual multichannel solutions, performing peer reviews and live tests on complex reports before client delivery. This role integrates speech recognition, telephony, Email, SMS, Live Agent, Web Survey, and Direct Mail, with in-depth data analytics and reporting.

Gusto is seeking a highly skilled and motivated Quality Assurance (QA) Analyst to analyze, monitor, and ensure the highest standards of customer experience, providing actionable insights that influence strategic decision-making across the CX organization. This role involves leveraging AI and cutting-edge systems to drive key, business-critical outcomes and improving service delivery and enhancing the customer experience.

As Director of QA, you’ll own the quality vision for Towerborne, leading all QA efforts from pre-release development through live operations. You’ll manage our internal QA team, external vendors, partner QA organizations, define scalable processes for a live service model, and partner across disciplines to ensure every release meets our high standards for stability, performance, and player satisfaction.

North Stone is looking to hire an Information Technology Test Manager. Job responsibilities include developing and implementing test strategies, managing testers, estimating testing activities, designing test cases, identifying defects, collaborating with stakeholders, implementing test automation, and staying updated with testing trends.

As a Senior Accessibility Specialist, you would join Bixal and partners in supporting the VA and its digital platforms, contributing to supporting Veterans, including those with disabilities. You would be ensuring equitable access to Veteran benefits across web, mobile, and legacy platforms. You'll be the subject matter expert on a cross-functional team.

The company is looking for a Senior Software Engineer in Test, oriented towards quality, to build robust frameworks that validate customer journey flows and end to end scenarios, building quality at the source to enable developer ownership of building and testing features to production. You will formulate the right tools and frameworks developers will adopt and execute the integration points for testing in the deployment pipelines.