The Triage Nurse provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. Manage inbound clinical issues from firsthand staff and patients via phone and triage appropriately. Coordinate care with patients’ other providers to ensure seamless health management.
firsthand supports individuals living with SMI (serious mental illness).
Manage a panel of seriously ill patients through telemedicine, ensuring visit frequencies align with patient acuity.
Communicate with patients via phone and video conferencing as outlined in the care plan, providing care within your scope of practice and per provider orders.
Develop and update care plans based on ongoing assessments, managing medications and coordinating with the Interdisciplinary team and external agencies.
Vynca's mission is to provide comprehensive care for more quality days at home.
Review medical records for appropriate admission status and continued hospitalization.
Collaborate with the attending physician, consultants, second level physician reviewer and the Care Coordination staff utilizing evidence-based guidelines and critical thinking.
Collaborate with Concurrent Denial RNs to determine the root cause of denials and implement denial prevention strategies.
We believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
Provide comprehensive clinical care by independently managing direct patient needs.
Coordinate care effectively by triaging and escalating patient concerns to the appropriate provider groups.
Utilize our custom EMR system to answer basic medical questions, educate patients, and offer guidance.
Ro is a direct-to-patient healthcare company that providers help patients seeking care through Ro’s platform for their mental health, women’s health, and skincare needs.
Provide telephone triage in a remote, centralized contact center, assessing symptoms, determining urgency, and guiding patients to safe next steps using client-specific protocols and Epic’s Nurse Triage module. Manage back-to-back calls, using nursing judgment and clear guidelines to advise patients, route them appropriately, and support follow-up care. Work with a supportive team of nurses and non-clinical colleagues and receive training, coaching, and feedback to grow your skills and handle increasingly complex scenarios.
We’re elevating patient access so patients can get healthcare how, when, and where they need it, partnering with healthcare systems to transform how patients access care.