The National Manager – GTM is responsible for managing the orchestration and delivery of GTM sprint programs across all regions, acting as the operational heartbeat of the GTM function. This role ensures nationwide coordination, reporting, and alignment with stakeholders, playing a critical role in ensuring that national strategies are executed consistently while allowing for regional flexibility and broker-centric delivery.

We are seeking a dynamic, detail‑oriented CRM Executive to own and execute all CRM programs defined by our Client’s Head of CRM & Management. In this role, you will lead “Top‑Priority Case Same‑Day Resolution” initiatives, collaborate cross‑functionally with Services, Sales, Data & Operations teams, and act as the functional bridge between business stakeholders and our technical team. You’ll ensure that every CRM program delivers maximum efficiency, meets SLA targets, and drives overall company performance.