Set the vision and strategic plan for the CX Services organization, with a focus on product adoption, customer outcomes, and business growth.
Architect and improve the post-sales customer experience by defining scalable lifecycle programs, engagement models, and customer success practices.
Lead the design, launch, and ongoing iteration of new and existing service offerings, including paid success plan approaches aligned to company goals.
GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. GitLab has more than 50 million registered users and more than 50% of the Fortune 100 trust them. The company embraces AI, values knowledge exchange, and fosters a high-performance culture.
Own the full fraud policy lifecycle, spanning identity verification to key monetary actions.
Proactively identify emerging fraud vectors and redesign controls before losses materialize.
Build and maintain fraud dashboards enabling real-time monitoring and self-serve analytics.
EarnIn provides real-time financial flexibility through earned wage access, allowing its community to access earnings and manage finances without mandatory fees or credit checks. They are backed by experienced leadership and world-class funding partners, and are committed to bringing world-class talent onboard.
Own interview scheduling and rescheduling across time zones and teams.
Serve as the primary point of contact for candidates, sharing clear logistics.
Maintain system hygiene in our ATS and scheduling tools; update candidate statuses.
Duolingo is dedicated to bringing language education to the world. While their employee count is not specified, they foster a collaborative environment where individuals can make significant contributions.
Lead strategic and day to day operations in the ACH area.
Lead continuous improvement practices for new and existing processing protocols.
Provide leadership through coaching, mentoring and development of employees.
Fulton Bank is committed to changing lives for the better through its values and culture. They champion a culture of continuous learning, work-life integration, and inclusion, and promote a digitally enabled work environment.
Lead enterprise-wide projects and program operations with significant strategic impact.
Drive innovation, standardization, and continuous improvement across program management functions.
Provide technical and functional leadership, influence organizational strategy, and operate with a high degree of autonomy.
Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. We are a team focused on gold standard customer service and professional growth with competitive benefits and profit-sharing plans and help support a business model that gives back to the community of shareholders.
Design, develop, and maintain integration solutions using MuleSoft Anypoint Platform.
Implement API-led connectivity, including System, Process, and Experience APIs.
Build complex data transformations using DataWeave for multiple data formats (JSON, XML, CSV).
Talentus Global is a U.S. company with a strong presence in LATAM and across 20+ countries around the world. They offer near-shore BPO services including smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and top ERP & CRM solutions.
Strategic Leadership: Oversee team management, staffing, planning, training, and resource development to ensure project success.
Cross-Department Collaboration: Work closely with internal stakeholders across multiple departments and geographies to support company goals.
Innovation: Stay open to new ideas and technologies, challenge the status quo, and seek continuous improvements to drive progress and efficiency.
ANS is a consulting engineering firm shaping the future of multi-disciplinary engineering. They are known for innovation with a collaborative and supportive work environment that encourages growth and professional development, having been recognized as one of the Best Places to Work.
Drive end-to-end product strategy for Anchorage’s engagement with protocol ecosystems.
Develop and maintain a strategic lens on the blockchain landscape.
Drive comprehensive go-to-market strategy alongside sales and partnerships.
Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto. They enable institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. The company has over 600 employees and is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion.
Develop and prioritize outcomes within the Market Platform pillar that will drive the most impact on business objectives and communicate results with stakeholders across the organization
Collaborate with engineering manager(s) to align on product requirements and manage the day-to-day efforts of ongoing initiatives and workstreams
Formulate investment theses grounded in user needs, market mechanics, and business objectives
Voltus is the leading DER technology platform and virtual power plant operator, connecting distributed energy resources to electricity markets to deliver less expensive, more reliable, and more sustainable electricity. They hire teammates who are bright, gritty, and good, with a genuine passion for a cleaner energy future.