Lead the CX Strategy team to shape the strategic direction of the post-sales organization, improving retention, expansion, adoption, and long-term customer value.
Own annual planning, coverage and segmentation decisions, headcount proposals, and executive reviews across Customer Success, Renewals, and Professional Services.
Drive high-priority cross-functional initiatives, developing business models, KPI frameworks, and strategic partnerships with Product, Sales, Finance, and Data teams.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. With over 50 million registered users and more than 50% of the Fortune 100 trusting GitLab, the company embraces AI as a core productivity multiplier and fosters a high-performance culture driven by values and continuous knowledge exchange.
Serve as the engine room for how Twilio's revenue processes scale, translating macro commercial strategies into actionable blueprints.
Act as Domain Owner for specific GTM workflows, bridging the Field and Enterprise Tech with a 'First Principles' mindset.
Own domain process design, requirements governance, strategic intake triage, UAT, and the closed-loop feedback engine.
Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide to craft personalized customer experiences. With a remote-first work culture and a strong emphasis on connection and global inclusion, the company fosters a vibrant, diverse team making a global impact.
Lead strategic revenue operations initiatives to optimize the end-to-end revenue lifecycle by aligning sales, marketing, product, and customer success functions.
Own the weekly, monthly, and quarterly renewal and expansion revenue forecasting process and develop sophisticated models to predict performance.
Drive GTM planning processes including territory design, quota setting, and capacity modeling, and champion AI tools to drive efficiency gains.
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security and has a modern, high-tech, and fun work environment.
Define and lead commercial strategy and operations for a ~250-person Prenatal field organization, partnering directly with the VP of Commercial Sales.
Design territory plans, incentive compensation, quotas, and dashboards, leveraging AI to scale analytical output.
Drive cross-functional initiatives and synthesize actionable recommendations from field performance, competitive signals, and product launches.
BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. We are a publicly traded company on Nasdaq with over 700 employees, fostering an open, transparent culture with weekly Town Hall meetings and a commitment to innovation.