Senior Program Manager, OMX SOTO

About the Role:

• Chime is seeking a Program Manager to join our Strategic Operations and Transformation Office (SOTO) within the Operations and Member Experience (OMX) organization.
• Our team leads OMX's highest-priority strategic initiatives that advance the organization's key results while supporting Chime's broader business objectives.
• You will act as a "GM for hire" partnering directly with executive program owners and cross-functional leaders to drive a rotating portfolio of mission-critical initiatives.

In this role, you can expect to:

• Lead end-to-end ownership of OMX's highest-priority strategic initiatives, delivering measurable business impact through exceptional program leadership.
• Bring structure to ambiguity by developing clear execution plans, aligning stakeholders, and driving complex initiatives from strategy through delivery with minimal oversight.
• Build compelling, data-driven narratives and executive communications that drive alignment, influence decision-making, and accelerate progress across the organization.

To thrive in this role, you have:

• 5+ years of experience in Strategy, Business Operations, Program Management, Management Consulting, Member Experience, or a related field.
• Exceptional program management skills with a proven ability to design simple, scalable solutions for complex business problems.
• Outstanding written and verbal communication skills, with experience developing executive-level communications and presenting to senior leaders.