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What you will get to do:
- Troubleshoot user issues, classify severity, and escalate defects.
- Build knowledge base and support processes for scalable model.
- Collaborate with Product and track trends for improvements.
What will make you successful:
- 2+ years in B2B SaaS support, CRM experience.
- Strong communication and data analysis skills.
- Ability to work independently and adapt in evolving environments.
What it's like to work here:
- Supportive, collaborative culture with growth celebrated.
- Opportunity to build new processes from the ground floor.
- Fast-paced environment with independent work.
DISHER
A global supply chain solutions organization that empowers high-performance teams to solve complex challenges through technology and partnership. Employees enjoy a supportive, collaborative environment where initiative and growth are celebrated.