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Role Requirements:
- Experience: A minimum of 3 years in a similar desktop support/help desk role.
- Language: Must be fluent in English, both written and spoken.
- Technical skills: Proficient in hardware/software troubleshooting, networking and operating systems, ticketing system use, familiar with Windows 10 & 11, Microsoft Office Suite, Active Directory, SQL.
Customer Service Skills:
- Skills: Proven ability to deliver exceptional customer service.
- Problem-solving: Resolving issues quickly and efficiently.
- Communication: Excellent communication skills, active listening, clear and concise instruction.
PartsBase Inc.
PartsBase Inc. is the world's largest online Aviation Marketplace and Community with over 7,600 companies accessing their technology in over 217 countries & territories. They offer a fully remote environment where one can work at the forefront of where the aviation business meets technology.