Serve as a product expert and troubleshoot complex issues for private equity customers
Collaborate cross-functionally to deliver great customer experiences
Develop communication, problem-solving, and project management skills for career growth

What You'll Do:

Deliver outstanding technical assistance via phone, email, and chat with ownership of timely solutions
Build valuable B2B customer-facing skills and act as a trusted advisor
Advocate by sharing customer feedback to inform product development

Qualifications:

Bachelor's degree in Finance, Accounting, Economics, MIS, or related field preferred
2+ years of professional experience in a relevant setting
Excellent written and verbal communication skills and strong troubleshooting ability

Compensation and Benefits:

Base salary range $60,000 - $70,000 plus equity and benefits
Health, dental, and vision care, mental wellness coverage, and fertility support
Flex Time Off, paid family leave, 401k, and professional development stipend

Juniper Square

Juniper Square is an operations partner for private markets, unifying technology, data, and fund administration into a single platform. With over 1,000 employees and $350M+ in funding, the company fosters a culture of ambition, collaboration, and high standards.

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