Source Job

Europe

  • Oversee and manage performance and service quality to guarantee customer satisfaction
  • Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
  • Relay important information in the form of timely and accurate reports

MS Office Excel Analytical Skills Communication Skills

20 jobs similar to Quality Analyst (Client exposure)

Jobs ranked by similarity.

US

  • Conduct thorough quality assurance analysis on content/curriculum for customers.
  • Review for errors and confirm compliance in preparation for release into live production environments.
  • Verify alignment with Customer-specific and/or University-wide policy standards and design templates.

Liberty University is dedicated to maintaining content and curriculum standards. As one of the nation’s largest Christian universities, Liberty employs faculty, staff, and student professionals united by a shared mission and commitment to excellence since 1971.

$22–$29/hr
US

  • Serve as first level system support for each assigned client
  • Perform ongoing audits and file reviews, ensuring data and results accuracy
  • Execute research and analysis to resolve participant cases

Bswift has been transforming benefits administration since 1996, making it simpler, smarter, and more human. They serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.

US

  • Participate in multi-functional efforts to improve efficiencies in processes and procedures
  • Gather and analyze data from multiple sources, develop strategies and recommendations, and present findings in briefings and reports
  • Develop plans, procedures, reference documents and instructions for formulating and executing program initiatives and related processes

NetImpact Strategies is a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision.

US

  • Conduct remote stakeholder interviews and requirements elicitation sessions
  • Analyze and document business processes, workflows, and system requirements
  • Develop business cases and propose process improvement solutions

Zantech is a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions. They have a proven track record of outstanding customer performance and high employee satisfaction.

Global

  • Assist in executing client support-related activities.
  • Deliver reporting to our clients and/or client-focused data support.
  • Create high levels of client satisfaction by delivering accurate and insightful responses.

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach, and has operations in 100+ markets.

$40–$40/hr
US

  • Act as the primary day-to-day contact for clients, ensuring effective communication and understanding of client needs.
  • Translate client requirements into actionable plans and provide timely responses with clearly outlined next steps for clients and internal teams.
  • Manage scope of work to ensure proper tracking and delivery of all project deliverables.

HelloKindred specializes in staffing marketing, creative, and technology roles, offering talent solutions that can be delivered on-site, remotely, or hybrid. They aim to make work accessible and improve lives by connecting talent to flexible opportunities with trusted brands.

  • Managing Quality Assurance and Quality Controls several projects in a program at different stages through the project life cycle.
  • Coordination of project team including external consultants, contractors, and service providers.
  • Ensure continuous quality reporting and updates on projects status to senior management.

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. They work with clients across real estate, infrastructure, energy and natural resources, delivering outcomes that improve people’s lives and have a stimulating, challenging and exciting working environment for their staff.

Europe

  • Create and maintain review plans and moderate review meetings.
  • Document review results, derive action items, and ensure follow-up.
  • Analyze processes, identify gaps, provide status updates, and maintain Jira.

Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, excels as Hungary’s most attractive employer, offering diverse IT and telecommunications services. With over 5300 employees, we serve hundreds of large corporations in Germany and other European countries, continuously developing our sites and seeking skilled IT professionals.

$50,000–$55,000/yr
US

  • Support data readiness for client reporting across several functions.
  • Review and correct data generated offshore and gather examples for training purposes.
  • Identify root causes of data quality issues and propose systematic solutions.

EDO is a TV outcomes company with a leading measurement platform that connects convergent TV airings to consumer behaviors. They empower the advertising industry to maximize media impact and are headquartered in New York City and Los Angeles.

US

  • Identify test requirements, communicate scope of testing, and establish estimates of testing effort.
  • Develop, document, and execute manual test scenarios to identify defects and certify new and old features.
  • Identify, report, and communicate quality issues within a defect management tool; describe expected behavior/resolutions.

Higher Logic delivers online communities and communication tools to organizations. They are a global company with offices throughout the US, Canada, and Australia with a thriving community of authentic people with diverse experiences and perspectives.

$47,800–$91,070/yr
US

  • Audits FEP claims, customer service inquiries, member and group enrollment activities in accordance with Plan Incentive Program (PIP) guidelines.
  • Supports IA and SIU with assistance as needed.
  • Utilizes the internal SharePoint Audit tool to communicate findings and follow up assuring corrective action is taken and documented.

Capital Blue Cross is committed to going the extra mile for their team and community. It's why their employees consistently vote them one of the “Best Places to Work in PA.”

US Unlimited PTO

  • Own the Global Quality Strategy: Design and maintain quality rubrics, calibration standards, and audit cadences that reflect Lime’s brand voice and operational requirements.
  • Master the Tech Stack: Lead the administration and optimization of MaestroQA and Zendesk, ensuring that grading rubrics and automated workflows are driving maximum value.
  • Manage BPO Quality Performance: Oversee the quality programs of external BPO partners via a dotted-line management structure.

Lime is a global shared micromobility business, operating in close to 30 countries across five continents, building a future where transportation is shared, affordable and carbon-free. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally.

Global

  • Verify the accurate input, integrity, and consistency of data.
  • Ensure that data processing and production meet established quality standards.
  • Collaborate with internal teams to resolve data or system issues.

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior. In 2023, NIQ combined with GfK, bringing together the two industry leaders and operates in 100+ markets, covering more than 90% of the world’s population.

US

  • Oversee a team of Claims Analysts and outsourced vendor staff.
  • Ensure team meets quality, production, and service expectations.
  • Address complex claims and customer service inquiries.

Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share the shortlist with the hiring company, while not replacing human judgement in the final hiring decisions.

$83,000–$176,000/yr
US 4w PTO

  • Provide insights and recommendations to support internal customers and state partners.
  • Evaluate performance, identify trends, and make recommendations for improvements.
  • Lead workstreams on projects and present analyses to Product Managers.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive environment with comprehensive benefits, flexibility, and professional development opportunities. They value hard work, integrity, and commitment.

Europe

  • Data collection, basic analysis, and synthesis of insights
  • Creative support (structuring ideas, improving clarity and storytelling)
  • Ad-hoc coordination tasks across stakeholders and initiatives

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees and hundreds of large customers, corporations in Germany and in other European countries.

North America

  • Lead defined workstreams on consulting projects, interacting directly with clients and taking strategic goals from concept to well-defined implementation plans.
  • Perform research and quantitative analyses; develop models and insights using Excel-based analysis and other tools as appropriate.
  • Create effective executive-ready communication material (PowerPoint storylines, reports, templates/tools) and present findings to executive and working-level audiences.

DB E.C.O. North America offers specialized rail and transit consultancy services. They are part of the DB E.C.O. Group and leverage Deutsche Bahn’s global expertise to advance mobility and rail transportation.

Global

  • Develop a basic knowledge of NIQ Retail Measurement Service and deliver business solutions for client performance tracking
  • Contribute to client satisfaction through making actionable insights/ error-free timely deliverables/ resolving queries
  • Support to execute, monitor, and continuously improve the delivery management and service-related tasks assigned to the workstream as report, database, and data quality checks

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

Europe

  • Manage daily service calls and correspondence with customers and field staff.
  • Provide excellent customer service via phone and email.
  • Problem-solving and decision-making on service-related issues.

Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Defines, reviews, and executes test cases and defect creation.
  • Tracks defects through to resolution.
  • Partners with clients to create business value through IT solutions.

Eimagine helps clients navigate technology and business change, while staying committed to delivering value & outcomes that enables their success. Recognized as a Best Places to Work since 2015, they are a team of humbly confident people who are proud of their craft and continuous learners.