Make outbound calls to patients, members, and customers to schedule appointments, assess risk, and conduct surveys.
Provide empathetic support by explaining benefits and insurance information, helping patients make informed healthcare decisions.
Utilize strong computer and communication skills to adhere to daily schedules while maintaining patient privacy and security.
Carenet Health is a healthcare engagement company that integrates human touch with data-driven technology to improve healthcare experiences and outcomes. It is a sizable organization that fosters collaboration, creativity, and innovation, with an entrepreneurial culture focused on empowering growth through trust, opportunity, and accountability.
Provide outstanding digital and phone-based patient support with empathy and professionalism, guiding them through treatment plans and lab work.
Review and interpret lab results under provider guidance, order labs, and communicate medical information to patients.
Schedule telehealth appointments, maintain EHR documentation, and serve as a liaison between patients and healthcare providers.
Ways2Well is a healthcare leader focused on regenerative and preventive medicine, using data and technology to deliver personalized patient care. The company is a growing, mission-driven organization that fosters a collaborative and innovative work environment for its team.
Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests
Research customer issues and find workable solutions
Provide response to inquiries including scheduling appointments, referral inquiries
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Build trusting relationships with patients and providers, engaging high-risk populations through various communication methods to address health needs and support whole-person care.
Strengthen connections between patients and healthcare systems by coordinating referrals, appointments, and community resources to close care gaps and improve quality outcomes.
Accurately document interactions in EHRs, utilize technology tools, and meet performance indicators related to patient engagement, quality measures, and cost reduction.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to making great healthcare affordable and improving patient outcomes while restoring fulfillment for providers. It is a growing, remote-first organization with an agile and collaborative culture that encourages cross-functional support and ongoing learning.
Connect with customers via phone/email/chat/social media to resolve questions/concerns.
Calmly attempt to resolve and de-escalate any issues.
Respond to requests for assistance and/or possible processing payments.
TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees speaking 300+ languages, they emphasize community support, client satisfaction, and environmental responsibility.
Interpret a variety of imaging studies including X-ray, CT, MRI, and Ultrasound
Deliver accurate and timely diagnostic reports
Maintain high standards of quality and efficiency in a remote setting
Imagen Technologies is a leading physician-led, AI-enabled radiology practice. Their mission is to ensure every patient receives the right diagnosis at the right time via advanced technology and a collaborative clinical culture, empowering radiologists to practice efficiently while maintaining flexibility and work-life balance.
Enjoy making outbound calls and reaching out to patients, members, and customers.
Have a passion for helping patients make decisions that will enhance their healthcare experience.
Make welcome calls and assist members and patients with benefits and insurance information.
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. Carenet Health fosters collaboration, creativity and innovation and looks for people who want to work with an entrepreneurial spirit and deliver market-leading performance!
Answer inbound patient phone calls to handle payments, insurance questions, and account management.
Learn and apply knowledge of insurance billing basics, including PPOs, HMOs, Medicare, and Workers Comp.
Manage copay collections, create billing ledgers, post payments, and complete documentation to meet daily, weekly, and monthly goals.
Luna redefines physical therapy with an award-winning technology and clinically-proven platform that connects patients and providers. Operating in 28 states with over 25 partners, it is a mission-driven, growing startup recognized for innovation in healthcare.
Guiding them toward scheduling their care assessments.
Giving them the encouragement they need to take that next step.
Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. They value the expertise and dedication of their team members and show it through a competitive and supportive package.
Interpret a diverse mix of diagnostic imaging studies, including CT, MRI, ultrasound, and X-ray, across multiple subspecialties based on your expertise.
Work from a consistent, high-quality worklist using a platform with integrated AI tools and receive 24/7 IT and operational support for a seamless reading experience.
Collaborate within a multidisciplinary team across a large health system, maintaining productivity while upholding high standards of quality and consistency.
Imagen Technologies is a leading provider of technology-enabled diagnostic imaging services focused on improving the quality, cost, and accessibility of diagnostic imaging. The company's Medical Practice includes over 100 specialists such as radiologists and cardiologists, and it operates with a physician-led culture that emphasizes clinical collaboration and long-term impact.
Submit bills compliant with all appropriate regulations and managed care contracts.
Collect money due by contacting third parties and providing explanations of charges.
Analyze accounts to determine coordination of benefits, refunds, and denials.
They are Oregon's only public academic health center, involved in patient care, research, and training healthcare professionals. As Portland's largest employer, they offer opportunities for learning and advancement in hospitals and clinics across Oregon and Southwest Washington.
Efficiently triage incoming phone calls with professional phone etiquette.
Provide support for call center staff and resolve issues promptly.
Effectively communicate issues and solutions to members and pharmacies.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.