Source Job

US

  • Manage end-to-end order fulfillment, export coordination, and claims resolution processes.
  • Serve as a critical connection between customers, sales teams, logistics partners, and internal supply chain functions.
  • Analyze service issues to identify trends, recommend improvements, and reduce future operational disruptions.

SAP Excel Supply Chain Customer Service Communication

7 jobs similar to Customer Solution & Claims Specialist - Export

Jobs ranked by similarity.

Mexico

  • Process international customer orders and prepare export documentation using SAP and Salesforce.
  • Support customers with order status, shipment updates, and resolve routine discrepancies.
  • Coordinate with logistics, quality, and sales teams to ensure timely shipment execution.

Ingredion is a global plant-based ingredients solutions company that makes sweeteners, starches, and biomaterials used in everyday products. The company values diverse perspectives and fosters a collaborative culture of innovation, with a global team across more than 60 industries.

Europe Unlimited PTO

  • Serve as key point of contact between rhode and international distributors and retail partners for supply chain operations.
  • Analyze customer supply chain data to improve in-stocks, fulfillment, and service levels.
  • Support new market launches and international expansion through cross-functional collaboration.

Rhode is a skincare brand developed by Hailey Rhode Bieber, offering curated essentials for various skin types. Its parent company e.l.f. Beauty has net sales of $1.6B and offers a culture of flexibility, competitive compensation, and half-day Fridays.

$50,000–$60,000/yr
US Canada 3w PTO

  • Coordinate inbound shipments from suppliers to 3PL warehouse, including documentation and scheduling.
  • Act as day-to-day liaison with 3PL partner to support receiving, storage, and order fulfillment.
  • Monitor shipment tracking, assist with inventory accuracy, and help resolve shipping discrepancies.

Poppy & Peonies is a fun and energetic brand that creates practical, stylish vegan leather bags. Founded in 2015 after appearing on Dragons' Den, the company is growing rapidly and committed to sustainability, using vegan, cruelty-free materials and plastic-free shipping.

US

  • Serve as the SAP OTC Key User and functional subject matter expert, supporting order-to-cash processes including order management, pricing, billing, and returns.
  • Provide first-line functional support, troubleshooting SAP issues and leading testing activities such as UAT and regression testing.
  • Drive continuous improvement by identifying automation opportunities and using SAP analytics to optimize performance.

The company is a partner organization focused on enterprise SAP implementation and support. The team size and cultural details are not specified in the posting.

$75,000–$90,000/yr
Global 6w PTO 12w maternity 12w paternity

  • Serve as the primary point of contact for distribution center partners with a focus on outbound logistics shipping to retailers.
  • Ensure on-time order fulfillment across assigned retail partners and sales channels, delivering best-in-class service.
  • Help maintain SOPs, vendor guidelines, and routing guides while analyzing operational data to identify trends and measure performance.

Since launching in 2019, Starface has turned the historically negative experience of having acne into a more joyful, relatable one with expressive and effective products that make people feel good. The company offers a full suite of hydrocolloid pimple patches and limited-edition collaborations, and seeks team members who are hands-on, proactive, and comfortable taking ownership in a fully remote environment.

US

  • Handle inbound and outbound customer inquiries with professional excellence, resolving issues on the first call.
  • Provide excellent customer service through active listening, de-escalation, and appropriate communication.
  • Track call information for reporting, escalate issues when necessary, and upsell if required.

TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology. With a global workforce of 500,000 across 300 languages, we prioritize inclusion and diversity and are committed to supporting those who serve.

US

  • Generate new business in target markets with a focus on value-added logistics, warehousing, and end-to-end supply chain solutions.
  • Work with cross-functional teams to create competitive proposals and develop new service offerings based on market insights.
  • Manage and maintain structured analysis of target markets and clients, and provide market intelligence to global teams.

Arvato provides value-added logistics, warehousing, retail distribution, and end-to-end supply chain solutions, primarily in the IT, Tech, and Consumer Electronics industry. The company is a global entity with a focus on innovation and employee development, offering a supportive culture with ongoing training and growth opportunities.