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About the role:
- Lead a multi-team organization of Operations Managers responsible for accurate and compliant execution of money movement flows.
- Translate high-level strategy into actionable plans and drive a culture of continuous improvement.
What you get to do every day:
- Coach and develop Operations Managers, setting high performance standards and building leadership bench strength.
- Drive vision and strategic alignment, ensuring team priorities align with company objectives.
- Own high-level metrics for SLA, quality, and accuracy, using data to optimize throughput.
What you bring to the role:
- 4+ years of operational management experience in financial services or fintech.
- Proven track record of developing managers and leading high-performing teams.
- Deep understanding of money movement processes and risk controls.
Why you will love working at Human Interest:
- Tackle one of the biggest challenges: closing the retirement gap.
- Work in a high-growth environment with opportunities for impact.
- Collaborate with a mission-driven team dedicated to innovation.
Human Interest
Human Interest is a fintech company that makes retirement savings accessible to small and medium-sized businesses. It is a high-growth company backed by major investors, with a mission-driven culture focused on closing the retirement gap.