Similar Jobs
See allCustomer Success Manager LATAM
Insightful
LATAM
Customer Success
Account Management
SaaS
Mid-level Customer Success Analyst
Partner Company
Brazil
Customer Success
Spanish
SaaS
Customer Success Manager
Jobgether
Latin America
Account Management
HubSpot
AI Proficiency
Customer Onboarding Specialist - LATAM
Respond.io
LATAM
B2B SaaS
Customer Onboarding
Customer Success
Customer Success Manager, SMB
Shopmonkey
Mexico
Customer Success
Salesforce
Zendesk
Company Overview:
- Wiser is a market intelligence platform for brands and retailers.
- It provides real-time data on pricing, promotions, and compliance.
Role Objectives:
- Own the LATAM customer portfolio as a trusted advisor.
- Drive renewals, upsells, and ensure client success.
Core Duties:
- Lead onboarding, QBRs, and project implementations.
- Monitor account health and escalate issues.
Required Background:
- 5+ years in B2B SaaS Customer Success or Account Management.
- Fluent Spanish and English, based in Mexico.
Wiser
Wiser is a market intelligence platform that helps brands and retailers make data-driven decisions at the point of purchase. Trusted by over 750 customers worldwide, the company fosters a collaborative, results-driven culture focused on turning visibility into actionable insights.